3 of 3 Permanent Customer Acquisition Jobs in Guildford

recruiting for a Business Development Executive to join our growing Managed IT Services (MITS) team. As a Pinnacle MITS Business Development Executive, you will be responsible for managing New Customer Acquisition (NCA) as well as acting as a Customer Account Manager (CAM). Your primary objective will be to drive NCA, ensure customer retention, customer … revenue growth through upselling and cross-selling opportunities. You will serve as the primary point of contact for customers, understanding their business needs, providing product guidance, and offering exceptional customer support and services. This opportunity is predominantly based from home, with travel to an office or client site as required. The geographical coverage will be the south east of … their business objectives and challenges and how our portfolio of Managed IT Services, software, development, ISVs support their processes and objectives. Act as the main point of contact for customer enquiries, issues, and escalations. Conduct regular check-ins/reviews with customers to assess satisfaction levels and identify opportunities for improvement including Expansion, Upgrade, Migration – virtually and face-to More ❯

Senior Account Manager/Business Development Manager As a new business account manager/BDM, you’ll proactively source leads and follow up on referrals to help drive new customer acquisition. You’ll be a born closer with a consultative approach to all sales. In addition, you’ll be responsible for the following but not limited to. Proactively winning More ❯

IT Customer Success Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Success Manager to be based out of their Guildford offices. This role is on-site full … time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank Holidays! Paying up to £50k depending on experience! Main Responsibilities: Manage ticketing system for customer bugs … features and support. Critically evaluate incoming customer requests and communicate internally. New system features and regression testing. Customer systems training. Develop training material as required. Lead regular client meetings and support the acquisition of new customers. Liaise with customers to implement the company systems into their business. Customer onboarding and integrations. Create and proofread internal procedures More ❯