AI Support Consultant - 12 Month Fixed Term Contract
Guildford, England, United Kingdom
Electronic Arts (EA)
model accuracy, coverage, and behavior. Translate real-world user challenges into actionable insights and enhancement requests. Participate in roadmap discussions and represent the user experience in product decisions. Knowledge & Process Management Create and refine internal knowledge articles to improve both chatbot and human support accuracy. Analytics & Continuous Improvement Analyze chatbot and support data to identify high-impact improvement More ❯
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