Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor … experience with leadership or supervisory background A passion for delivering person-centered service and exceptional customer experiences Analytical mindset to interpret data and turn insights into action Strong leadership, communication, and interpersonalskills to inspire and develop people Calm under pressure with conflict resolution and decision-making skills Experience with APIs, integrations, cloud solutions, and support tools (e.g. … Zendesk, Intercom, Freshdesk) Solid understanding of CRM and support ticketing systems Excellent problem-solving skills and attention to detail What We Offer: A salary of £35,000 - £40,000 plus bonus depending on experience Modern offices in Guildford, with occasional home working 25 days holiday Net zero pension scheme Additional perks: cycle to work scheme, staff discounts, Employee Assistance More ❯
and create knowledge base articles to drive continuous improvement and knowledge sharing. Be flexible and willing to travel between two sites Hampton or Guildford Desired Personal Skills: Excellent interpersonal and communicationskills both verbal and written. Experience in similar working environments The ability to work independently or as part of a team. A proactive approach to supporting wider … both individually and as a team. Support and participate in technical Certification as an ongoing process. A Full UK driving license. Be flexible and willing to travel. Desired Technical Skills: Support experience with Microsoft Windows 10 and 11 including OS installation. Windows server experaince Office 365 Administration Skills. Active Directory Administration Skills. Experience with Antivirus Software. Experience with Microsoft More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
development processes, coding standards, and team collaboration Engage with internal teams to ensure delivery of robust, scalable, and user-centric software Contribute to the development of APIs, inter-application communication, and database integration What You'll Bring: Experience of developing in C# within Agile environments Strong experience with .NET Core, Blazor, SQL databases, and both front-end and back-end … A solid grasp of test-driven development, including unit and BDD practices Excellent organisational skills and the ability to self-manage workload and priorities Collaborative approach with strong communicationskills and attention to detail (Desirable) Experience with OAuth2/OIDC, mock data, or Microsoft Fabric (Desirable) Knowledge of Azure services, web design (HTML/CSS/JavaScript), or … Net zero pension scheme Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we're leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions-driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof socialMore ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
Overview At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative, user-friendly software. We're looking for an experienced Customer Success Manager to join our growing team. If you're passionate about building strong client relationships, driving value for customers, and ensuring retention and growth, this … trusted ambassador for our brand. Identify opportunities to expand customer use of our products and support case study initiatives with Marketing. Maintain accurate client records and ensure transparent, consistent communication with stakeholders. Contribute to a culture of continuous improvement, sharing insights that enhance customer experience and team efficiency. What you'll bring: Proven account management experience with a strong track … record of building and maintaining client relationships. Excellent communicationskills - both written and verbal - with the confidence to present and negotiate effectively. Strong organisational skills, with the ability to manage multiple priorities and projects simultaneously. A proactive, problem-solving mindset and the ability to work independently as well as collaboratively. Experience in a client-focused role, ideally within More ❯
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Divalentinecalver Recruitment Ltd
additional reasonable duties or support colleagues as directed by the Manager or Directors. Essential: Hold a full clean UK driving licence (essential). Skills Strong written and verbal communication skills. Ability to prioritise and organise workload to meet tight deadlines. Effective interpersonalskills, including the ability to communicate clearly with clients. Knowledge Experience required with Texecom, Scantronic, Ajax … to participate in the call-out rota and adapt to business needs. Proactive in identifying improvements to processes and systems. Keen to undertake continuous professional development and training. Desirable: Skills Advanced IT literacy, particularly for IP-based systems. Ability to produce clear technical documentation and reports. Knowledge BTEC or equivalent qualification in security systems. IPAF certification. Familiarity with the More ❯
times. Undertake additional reasonable duties or support colleagues as directed by the Manager or Directors. Essential:- Hold a full clean UK driving licence Skills:- Strong written and verbal communication skills. Ability to prioritise and organise workload to meet tight deadlines. Effective interpersonalskills, including the ability to communicate clearly with clients. Knowledge:- Experience required with Texecom, Scantronic, Ajax More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
Strong project management skills, with a track record of delivering complex implementations on time and within scope Experience delivering customer onboarding and supporting customers through system adoption Excellent communicationskills, with the ability to translate technical concepts for non-technical users Highly organised, proactive, and solutions-focused, with a genuine passion for helping customers succeed Experience in the … holiday Contributory pension scheme Additional perks including; cycle to work scheme, staff discounts portal, and Employee Assistance Programme At Person Centred Software, we're leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions-driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. Tech That Transforms - automation, real-time data-our solutions are redefining how social care operates Join the Market Leader - Trusted by thousands, we set the benchmark for digital transformation in social care Drive Meaningful Innovation - Work at the forefront of a sector ready for change, where your skills fuel real-world impact Challenge Yourself, Make More ❯
track record optimising apps for performance, memory, and scalability. SQL/NoSQL database experience, including deployment and integration. Knowledge of messaging systems (Kafka, RabbitMQ, Pub/Sub). Excellent communication and analytical skills. Nice to have: Telecom-specific protocols (SMPP, SIP), OSS/BSS integrations, or network APIs. Event-driven systems, CQRS, or high-redundancy architectures. Security scanning, testing, Git More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact for … closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills … for SaaS platforms and integrations. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communicationskills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving mindset. A genuine passion for technology and helping people. A commitment to delivering More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
McLaren Racing
will be needed, while learning and applying techniques that will allow the growing of those relationships. Upholding a professional, personable and proactive approach to the role, whilst maintaining essential communication across the team, as well as with some key stakeholders and suppliers. With the support and direction of the Senior Manager, Procurement, and once the required skills and techniques … manage upcoming contract renewals; and ensure adherence to budgetary controls and cost-cap regulations. Any other tasks as required by the Company, appropriate to the role. Job requirements Knowledge, Skills and Experience: In line with the expectations of this entry level role, no specific previous experience is required, however an interest in Formula One, engineering … or Information Technology industries would be of benefit, as would a drive and determination to grow and improve both from a knowledge and personal perspective. Strong numeracy and written communicationskills are essential, reflecting the standards expected in a professional capacity. Role-specific competencies will be provided as needed to support ongoing development and excellence in performance. A working More ❯
/Fixed term until 29/04/26 The Level 5 Diploma in Web Application Development is an industry-focused online qualification that equips learners with the practical skills and theoretical understanding necessary to design, build, test and deploy full web applications. Learners gain experience across front-end and back-end technologies, responsive design, frameworks like Django, data … storage and databases, user authentication, APIs, automated testing, and more. What we are looking for: Strong coding skills: proficient in HTML, CSS, JavaScript, Python A relevant degree (e.g. Computer Science, Software Engineering, Web Development) or equivalent experience Evidence of continuous professional development (courses, certifications, self projects etc) Experience using frameworks such as Django (or similar MVC frameworks); knowledge of … or automated, version control (e,.g. Git), APIs, user authentication Ability to teach/explain code, architectures, debugging, responsive design, best practices, performance, security Good standard of English; strong communicationskills (verbal and written) Ability to design assessments/milestone projects aligned to learning outcomes Prior experience teaching at Level 5/Higher Education/Further Education or in More ❯
making sure all the IT risks are documented and up to date This role will offer great autonomy with the possibility of leading a team in the future. Key Skills/Experience … Experienced working in a regulated environment Exposure to IT Risk Management experience (Programme, Project or Department level) Knowledge of Risk management frameworks ITIL experience Comfortable liaising with Stakeholders Strong communicationskills If this role sounds of interest and you would like to learn more feel free to send an email to: Reasonable Adjustments: Respect and equality are core values More ❯
insightful reports for the contract manager and client. Make and receive calls from scheme managers and engineers to support contract operations. Sounds good? what are they looking for?.. Skills/Experience: Experience in contract administration, helpdesk, contact centre, or administrative roles (preferred) Strong … organisational skills with a keen eye for detail. Proficiency in Excel is advantageous. A proactive approach to problem-solving and the ability to manage high-pressure situations. Excellent communicationskills and a positive attitude. If you're ready to take the next step in your career and bring your expertise to a thriving office environment, we want to … part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to More ❯
needed. Help produce insightful reports for the contract manager and client. Make and receive calls from scheme managers and engineers to support contract operations. What are they looking for? Skills/Experience: Experience in contract administration, helpdesk, contact centre, or administrative roles (preferred) Strong … organisational skills with a keen eye for detail. Proficiency in Excel is advantageous. A proactive approach to problem-solving and the ability to manage high-pressure situations. Excellent communicationskills and a positive attitude. If you are interested in discussing this role further, please apply now! Or if you know someone who would be suitable, ask them to More ❯
Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
Bluetree Recruits
management of projects: tracking timelines, milestones, budgets, and resources. A strong focus on quality assurance, liaising with teams to review deliverables and provide actionable feedback. Excellent written and verbal communicationskills and a collaborative mindset. This role requires someone who confident in having detailed discussions with both clients and development teams. Benefits Flexible hybrid working Events and days out More ❯
using service desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for updates and builds extremely beneficial. Excellent written and verbal interpersonalskills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no More ❯
be fluent in German (Spoken and Written) Knowledge of Electromechanical systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communicationskills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health More ❯
and professional relationships with end-users and client representatives. What We're Looking For Experience: Minimum 3 years in AV engineering, maintenance, or a technical field service role. Technical Skills: Strong hands … on experience with audio-visual systems. Proficient with at least one major AV product line. Qualifications: GCSE level education or above; technical qualifications/apprenticeship desirable. Customer-Focused: Excellent communicationskills with a friendly, professional manner. IT Literate: Competent with PC-based systems and remote diagnostics. Organised: Strong time management and the ability to remain calm under pressure. What More ❯
Employment Type: Permanent
Salary: £32000 - £37000/annum Negotiable at interview
support team. Currently, the team support users across the UK at the 2nd line level. Experience of working with SLAs and using service desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM … for updates and builds being extremely beneficial. Support, Help Desk, 2nd Line, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Excellent written and verbal interpersonalskills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
NLP PEOPLE
This is a hybrid role based in our Guildford office, with the expectation to be on-site one day per week. Salary Information Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. About You In this role you will be: Implementing enterprise-level ML/GenAI … Communicating insights through reports, visualizations, and presentations for both technical and non-technical audiences. Mentoring junior team members and staying current with advances in NLP, LLMs, and GenAI. Essential Skills A Bachelor's or Master's degree in Computer Science, Data Science, or a related field (or equivalent combination of education and experience). Proven experience as a Data … Transformers, Hugging Face, BERT, Langchain). Hands-on experience with deep learning frameworks like TensorFlow or PyTorch. Strong problem-solving skills, particularly in addressing complex NLP challenges. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. We support the government scheme "Access to Work" please feel free to ask us about the More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
sector (e.g., care homes, domiciliary care, healthcare services). Secondary skills in evidencing and communicating quality improvement in ways that resonate with both operational and commercial stakeholders. Strong communication and influencing skills—able to translate provider needs into actionable insights for internal teams. Analytical skills to spot trends, identify opportunities, and provide meaningful feedback that shapes product … Net zero pension scheme Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills fuel real-world impact 📈 Challenge Yourself, Make More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
Extensive experience in enterprise software development, with expertise in C# .NET (preferably .NET 9) and MS SQL Server (including stored procedures and query optimisation). Strong architectural and design skills-able to produce clear documentation and own complex system designs. Frontend and backend development experience, with exposure to Blazor, React, or similar frameworks a … plus. Hands-on experience with Azure services (Kubernetes, Event Grid, Service Bus, Functions, SQL, Data Factory, Databricks, AML). Experience building high-throughput, high-availability, multi-tenant solutions. Excellent communication and collaboration skills, with the ability to inspire and mentor a hybrid development team. Customer-facing experience and the ability to translate technical decisions into business impact. (Bonus) Experience … in healthcare or social care technology, knowledge of compliance standards (ISO-27001, NHS DSPT), or SaaS product scaling. What We Offer A base salary of £75,000 - £85,000 and bonusdepending on experience Modern town centre offices in Guildford, with opportunityfor ad hoc home working 25 days holiday Contributory pension scheme Additional perks including; cycle to work scheme, staff More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Office Angels
marketing, email marketing, and analytics. Commercial awareness with a keen grasp of consumer behaviour. Excellent organisational skills , self-motivation, and the ability to juggle multiple projects simultaneously. Exceptional communication and stakeholder management skills to foster collaboration and drive results. If you're excited about making a significant impact in a fast-paced environment and are ready to embrace … part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to … s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to More ❯
to £52,000 About the Role We're looking for a proactive and technically strong Technical Service Manager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical Service Manager, you'll play a vital role in managing service cases, working closely with MoD teams, field engineers, and internal stakeholders … ensure SLA/KPIs are met and customer satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. Technical Service Manager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. … MoD networks across land and sea. Ability to hold or obtain DV Security Clearance (essential). Strong problem-solving skills, able to prioritise and make independent decisions. Excellent communication, customer focus, and stakeholder management abilities. ITIL knowledge advantageous. Flexible approach with willingness to travel. Why This Role? Opportunity to play a key part in supporting UK Government operations. Work More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Actica Consulting
Concept and Assessment Phase products. Support large ICT procurements by developing procurement documentation, evaluation strategies, and assessing bids. Provide technical assurance to ensure proposed solutions are fit for purpose. Skills, Knowledge and Expertise Experience within the UK Defence and Public Sectors, particularly in ICT enterprise solutions, is desirable. Proficiency in Enterprise and Technical Architecture development, business or systems analysis … Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements: Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in More ❯