Senior IT Customer Support Analyst, Desktop Support
- Hiring Organisation
- KBR
- Location
- Guildford, Surrey, United Kingdom
- Salary
- £ 70 K
Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this role is responsible … resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives.The successful candidate will also provide leadership and guidance to support personnel, contribute to service improvement initiatives, and collaborate with infrastructure, security, network, and business ...