3rd Line IT Support Engineer
- Hiring Organisation
- Smartsearch Recruitment
- Location
- Caerphilly, Maesycwmmer, Gwent, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000/annum Excellent benefits
Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON … security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile ...