1 of 1 Permanent Support Analyst Jobs in Gwent

Hays are partnering with a financial services organisation based in Newport to support the recruitment of a permanent Application Support Analyst. The role offers flexible hybrid working and a salary up to £50,000pa depending on experience. In the role, you will collaborate closely with end-users, support teams, and developers to troubleshoot issues, optimise system performance … users. Experience in UAT, regression testing, or automation is a plus. Strong analytical thinking, problem-solving, and communication Proficient in documenting processes and training users Experience with SaaS application support Familiar with test and monitoring automation tools (preferred) Understanding of ITIL and ticketing systems Practical experience in UAT, regression testing, and test automation (preferred) In return, you'll work More ❯