7 of 7 Permanent Customer Retention Jobs in Gwynedd

Remote Customer Success - Retention & Expansion (Remote, United Kingdom)

Hiring Organisation
Brightorder Inc
Location
Bangor, Gwynedd, UK
EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. … Role We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure ...

Remote Contract Manager, Upmarket (Dutch Speaker)

Hiring Organisation
Hubspot
Location
Bangor, Gwynedd, UK
Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization … will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in Ireland In this role, you’ll get to: Own customer contract processes and renewals. Collaborate with ...

Remote Business Development Manager - Telco & Media

Hiring Organisation
Sagacity
Location
Bangor, Gwynedd, UK
transform and solve business challenges. We provide data, analytics, solutions, advice, and consultancy as an extension of their team. Whether it is for new customer acquisition, customer onboarding and management, revenue management, value driving or customer retention there’s always an opportunity to improve what … Attending networking and industry specific events Skills Required Experience in the telco and/or media sectors Successful track record leading complex high value customer relationships Experience in selling into enterprise organisations Previous experience selling Consultancy or data driven solutions is preferred Strong communication skills, experienced presenting to senior ...

Remote Contract Manager, Upmarket - Nordilux

Hiring Organisation
Hubspot
Location
Bangor, Gwynedd, UK
Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization … will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in our EMEA locations In this role, you’ll get to: Negotiate value-driven renewals and contract changes ...

Remote Senior Customer Success Manager (German Speaking)

Hiring Organisation
Safetyculture
Location
Bangor, Gwynedd, UK
SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also … front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?" An awesome ...

Remote Technical Account Manager - VoIP, SIP, CCaaS

Hiring Organisation
Spectrum It Recruitment
Location
Bangor, Gwynedd, UK
Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Germany. Fluent German Speaker. Remote German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with … global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career ...

Remote Staff Technical Account Manager

Hiring Organisation
1password
Location
Bangor, Gwynedd, UK
safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support … Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. ...