Senior Service Delivery Operations Manager
Halifax, United Kingdom
Calderdale and Huddersfield NHS Foundation Trust
Recognised Customer Service qualification or equivalent demonstrable experience KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Extensive knowledge of Incident & Service Request Management protocols including Customer Relationship Management (CRM) processes. Extensive knowledge using industry standard reporting tools advanced reporting including Excel & Microsoft Business Intelligence applications. Extensive experience of managing multiple IT departments and skilled more »
Employment Type: Permanent
Salary: £58972.00 - £68525.00 a year
Posted: