1 to 1 of 1 Permanent Customer Engagement Jobs in Halifax

the evolution of our AI-driven solutions. Responsibilities: Utilize AI and machine learning techniques to enhance and optimize internal and external-facing applications, leveraging customer and client data for personalized experiences. Implement AI-driven chatbots and virtual assistants to facilitate customer interactions and streamline communication processes. Develop predictive … analytics models to forecast customer behavior and optimize collections strategies. Integrate natural language processing (NLP) capabilities to enhance search functionality and automate content generation. Implement AI-powered decision engines to suggest relevant products or services to customers. Lead the exploration and implementation of AI technologies to drive innovation and … to interpret and communicate AI insights effectively to both technical and non-technical stakeholders. Experience with: Developing AI-powered chatbots and virtual assistants for customer engagement. Utilizing AI for sentiment analysis and customer behavior prediction. Previous experience applying AI solutions in the collections or financial services industry is more »