Senior Service Designer (12-Month FTC)
- Hiring Organisation
- Lloyds Banking Group
- Location
- Halifax, England, United Kingdom
reimagine and evolve the end-to-end experience during this pivotal time. We need someone who can work effectively with Product Owners, Customer Journey Managers, Researchers and fellow designers to take propositions from concept to reality. As a Senior Service Designer, your role will include: Working effectively … customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Design Thinking Customer Journey Mapping Service Blueprinting Contextual Enquiry Stakeholder Interviews Insight and Horizon Scanning Persona and Archetype Development Co-creation, Ideation and Storyboarding About working ...