1 of 1 Permanent Service Management Jobs in Hammersmith

West London We are seeking a Salesforce Certified Administrator to support and maintain our clients Salesforce CRM environment. This is a first-line, service-desk-led, ticket-driven role. The primary focus of this position is the daily management and resolution of Salesforce-related requests via a ticketing … effectively with data, IT, and business stakeholders. About You Salesforce Certified Administrator (essential). Proven experience supporting Salesforce users in a ticket-based or service desk environment. Comfortable managing a high-volume support queue in an SLA-driven setting. Familiar with ITIL principles and service management best ...