3 of 3 Permanent 2nd/3rd Line Support Jobs in Hampshire

2nd / 3rd Line Support Engineer (MSP) Location: Basingstoke Salary: £38,000 – £45,000 per annum We are recruiting on behalf of a well-established Managed Service Provider who are seeking an experienced 2nd / 3rd … site visits, system upgrades, and planned maintenance Producing clear technical documentation and handovers Required Experience & Skills Proven experience in a 2nd / 3rd Line role within an MSP Strong background supporting Windows Server and Microsoft 365 environments Experience with virtualisation technologies (VMware ...

commercial experience. Key Duties & Responsibilities Providing users with regular communication on the progress of investigations and planned solutions by phone. Providing Senior Second / Third Line support (depending on experience and knowledge) responding to support queries across all customer sites. Maintaining a high … workflow). Installation, configuration and deployment of new and existing hardware and software in line with defined procedures. Bringing forward key issues / changes / topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge ...

Line IT Support Engineers Location Chandlers Ford Established and trusted IT Managed Services company have an urgent requirement for a number of experienced customer focused Second and Third Line IT Support Engineers to join their team based at their beautifully refurbished offices ...