3 of 3 Permanent 2nd Line Support Jobs in Hampshire

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

ROLE TITLE: Duty Technician/2nd line support LOCATION: Hursley 5 days per week - Monday to Friday ASSIGNMENT LENGTH: 12 Months Salary: £48,000 per annum CLEARANCE: ***The ideal candidate will have active SC Clearance to be considered*** We are actively looking to secure … with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...