1 to 25 of 30 DemandTrendPermanent Customer Requirements Jobs in Hampshire

Management products and solutions Provide Sales with pre-sales technical support when building proposals, quotes and tenders Development of technically and price competitive applications for Thermal products to fulfill customer requirements where standard products do not fit Organize and host events to demonstrate Vertiv products and technologies effectively to audiences of varied technical knowledge Work closely with consultants … to understand their requirements and collaboratively develop effective solutions Key Duties: Technical support: Review RFQs and identify customer requirements/specifications Provide sales and pre-sales support with technical support of product specifications and applications Standard product selection based on customer requirements Coordinates with factory engineering departments for specific technical requests Special applications - Engineer-to … technical documents Internal support for project management team and sales Presentation/explanation of solution to sales organization Support Engineering and Manufacturing, and manage development of ETO product once customer order is received Manage the relationship between Sales teams and the business unit Attend customer meetings with Sales manager as a technical expert Visit consultants on a regular More ❯

have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customer requirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯

delivery of objectives for both internal and external stakeholders. Key Responsibilities: Act as the primary point of contact for all stakeholders. Manage a portfolio of related projects to meet customer requirements and business goals. Track project performance and conduct regular reviews to address cost, schedule, and risk deviations. Identify, prioritise, and secure the necessary resources for successful project … Lead project teams with clear direction, goal setting, and mentoring to foster a collaborative, results-driven environment. Communicate project scope, progress, and challenges to senior management and stakeholders. Manage customer expectations, handle change requests, and ensure transparency throughout the project lifecycle. Drive new product development and upgrades, following the New Product Introduction (NPI) process to ensure readiness for volume … will possess excellent attention to detail, high level organisational, problem-solving and communication skills. You will be capable of coordinating multi-disciplinary teams and aligning delivery with internal stakeholders, customer requirements, and DTCs broader business objectives in the tactical communications domain. This is an office-based position and will require the successful candidate to meet the criteria for More ❯

client needs no introduction and has a strong reputation for career progression and skill up opportunities. This role is ideal for Network Security experts with the ability to translate customer requirements into actionable plans On offer - Salary up to £65k - D.O.E - Hybrid working - 2/3 days on site - Basingstoke - 10-15% Company Bonus - £6,000 Vehicle allowance … leave plus bank holidays and more - 1st class skill up and career progression opportunities What do I need? - Experience with Network design and documentation creation - Strong ability to translate customer requirements into actionable plans in regard to network security - Can work cross departmentally advising technical delivery engineers to changes in design and delivery - Strong core networking knowledge or More ❯

Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both remotely … and on-site when required. Troubleshoot hardware and software issues, ensuring timely and effective resolution. Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation … FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills, with the More ❯

clearance required before start; DV preferred) We are looking for a Network Solutions Lead to join our New Business Team, supporting secure, technically complex change initiatives within an existing customer environment. This is a pre-sales aligned role, acting as a key technical point of contact to shape customer requirements into secure, deliverable network solutions. You will … act as the technical lead during the early stages of change—supporting the customer journey from initial idea through to internal governance approval. This includes shaping and challenging solution requirements, conducting impact assessments, and creating the necessary design collateral to move solutions forward. Key Responsibilities: • Engage with customers to understand and define technical change requirements within existing … high-quality design documentation to support internal governance and decision-making. • Collaborate with peers and senior technical experts to validate and refine solutions. • Provide secure, practical alternatives where initial customer requests may not be feasible. Skills & Experience: • Strong knowledge of secure network technologies (Cisco, Juniper, Palo Alto, or equivalents). • Experience in early-phase solution design and impact assessment. More ❯

Kingsclere, nr Newbury/Basingstoke, your main focus will be to demonstrate, configure, implement, and support an industry-leading software solution. With a proven ability to excel in a customer-facing role, you’ll have a natural ability to pick up new and innovative technologies and be able to liaise with clients through all phases of a project from … to the successful candidates. Key responsibilities: Acquire in depth knowledge of our software and solutions in our training centres and on the job Configuration, installation and training at our customer sites and virtually Analysis of customer requirements and environment Design end-to-end solutions to meet the customer needs using Papyrus platform products Presentation of the More ❯

technical and commercial view to the total viability of an order/enquiry by balancing commercial goals against our engineering capability and effort. What will you be doing? Assess customer applications to understand appropriate product specifications. Review incoming orders for correct technical and commercial alignment. Prepare accurate proposals, including technical configurations and cost calculations. Enter order details into ERP … manufacturing, testing and compliance. Maintain an organized database of machine drawings and past designs. Provide input for design guide updates and suggest improvements. Assist in product testing to validate customer requirements are met. Participate in technical enquiry meetings to support the sales process. What do we need from you? Engineering or technical education. Ability to manage high-volume … customer interactions and complex sales order processes, ensuring accuracy and customer satisfaction. Demonstrable problem-solving skills. High attention to detail. Excellent verbal and written communication skills applied confidently at all levels. Proficient in using related software e.g. Microsoft Office Excel to high level. A role model of Loma's behaviours (Hands-on, One Team, Positive Mindset, Delivering on More ❯

by a technically and commercially focused team. Our cutting-edge systems (such as the high-altitude PHASA-35) have clear commercial value, are developed at pace and address critical customer needs. The Systems Engineer (Requirements Management) will be an integral member of the SEIT team, responsible for defining, capturing, and managing system requirements throughout the development lifecycle … of the PHASA-35 Uncrewed Aerial System (UAS). The role involves supporting the design, simulation, build, integration, and testing phases, ensuring traceability and compliance of all requirements from concept through delivery. This position requires a methodical and detail-oriented individual capable of collaborating across engineering disciplines to ensure alignment with overall system objectives and customer needs. Tasks … and Accountabilities: Undertake requirements definition derived from stakeholder/customer requirements. Be responsible for ownership of system requirements through the engineering lifecycle. Support of sub-system requirement derivation and compilation of compliance evidence. Ensure complete verification evidence of requirements in support of certification. Be responsible for the management of Engineering Change in accordance with Prismatic Engineering More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and … supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and client … to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the role Ability to organise workload to ensure maximum output is achieved whilst meeting customer requirements Proven ability to self-motivate and work either as part of an effective team or unsupervised Results-oriented with an excellent record of success Able to logically More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and … supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and client … to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the role Ability to organise workload to ensure maximum output is achieved whilst meeting customer requirements Proven ability to self-motivate and work either as part of an effective team or unsupervised Results-oriented with an excellent record of success Able to logically More ❯

including reviewing and implementing network upgrades and decommissioning tasks. Maintain accurate records, documents and reporting of actions taken. Complete testing and measurements to ensure compliance with regulatory, industry and customer requirements Work with the Network Engineering team to ensure that network solutions are transitioned into the live environment without issue and in line with all service requirements … policies, processes and procedures. Engage with customers and build positive working relationships. Supervise the delivery of 3rd party suppliers and contractors to ensure that specifications and standards meet Arqiva requirements Drive innovation, both small and large, into and through the business; deploy and evidence with outcomes, a continuous improvement (CI) mind-set. Bring a commercial perspective to the operation … on critical IP Networks The ability to collaborate across multiple teams remotely and from on premises across multiple locations Ability to undertake continuous personal development to meet the technical requirements of future technologies and project deliverables. Working knowledge of the design, development and testing of bespoke and COTS (Common off the Shelf) software/hardware for Broadcast, IP Network More ❯

including reviewing and implementing network upgrades and decommissioning tasks. Maintain accurate records, documents and reporting of actions taken. Complete testing and measurements to ensure compliance with regulatory, industry and customer requirements Work with the Network Engineering team to ensure that network solutions are transitioned into the live environment without issue and in line with all service requirements … policies, processes and procedures. Engage with customers and build positive working relationships. Supervise the delivery of 3rd party suppliers and contractors to ensure that specifications and standards meet Arqiva requirements Drive innovation, both small and large, into and through the business; deploy and evidence with outcomes, a continuous improvement (CI) mind-set. Bring a commercial perspective to the operation … on critical IP Networks The ability to collaborate across multiple teams remotely and from on premises across multiple locations Ability to undertake continuous personal development to meet the technical requirements of future technologies and project deliverables. Working knowledge of the design, development and testing of bespoke and COTS (Common off the Shelf) software/hardware for Broadcast, IP Network More ❯

engagement with the software through webinars, workshops, development of documentation and support materials and contribution to the community platform Contribute to future product development by building an understanding of customer requirements and priorities and sharing this knowledge with the product and engineering teams Requirements for the Software Implementation Consultant: A background in Library Sciences or experience of … discovery, open fifth, knowvation, archivalware, alma, primo, aleph 500 or atriuum Knowledge of digital publishing or digital asset management is desirable Excellent communication and presentation skills in a key customer-facing role Ability to work independently and flexibly as part of a small team A responsible and flexible solutions-based approach to your work Able to work 2 days More ❯

and many other benefits Location - Portsmouth, Hybrid role Our client is a rapidly expanding growing technical consultancy, renowned for their reputation and their keen ability to understand and meet customer requirements effectively. Their team is dedicated to delivering high-quality end-to-end consultancy services, ranging from risk and investment analysis to P3M. they operate across multiple sectors … including defence, nuclear and space. They are looking for an experienced a highly motivated customer facing Principal Project Manager with a strong background within the Defence sector, they require candidates from a technical consultancy background with strong bid management experience. You will have strong communication and interpersonal skills and some line management experience. The Principal Project Manager will play … as required but may also be required to travel and work on worldwide basis (occasional). Experience working in a consultancy environment or with defence/government clients. Other Requirements: Current SC or DV Clearance UK Security Clearance Keywords - Project Manager, Defence, MoD, Bid Management, Bids, Proposals, APM, Management Consultancy, Consultancy, Technical Consultancy Principal Project Manager - Defence, MoD, Government More ❯

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. The Role … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … with free on-site parking. The individual We’re looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯

Leading client interactions and building trusted-advisor relationships, with new and existing clients, on both short term and long-term engagements Effectively managing diverse delivery teams to deliver complex customer requirements Designing and delivering transformational change, based upon practical application of established change principles and analysis Defining, establishing, and operating within a variety of Portfolio, Programme and Project More ❯

global market leader, trusted by surgeons in over 70 countries.All development, testing, and support for OrthoView are driven from our Southampton office. What you will do Review product and customer requirements in collaboration with Product Management, and propose robust solutions and implementation alternatives that meet agreed timelines Design, implement, and unit test software components, and participate in code … automation with tools such as Cucumber, SpecFlow and Serenity Test-Driven Development and Test-Driven Design AsciiDoctor and Markdown for the creation of technical documentation Supporting software products in customer environments Leveraging cloud services and offerings (preferably AWS) Use of and deployment to multiple operating systems and deployment paradigms Knowledge of agile development practices, specifically SCRUM Practical applications of … or familiarity cybersecurity best practices Experience as a technical writer, or creating user-facing professional/technical communication Experience as a business analyst, or backlog management based on stakeholder requirements and feedback Experience working in regulated industries like medical or aerospace Knowledge of DICOM and medical imaging What we offer Hybrid working & flexibility At Materialise, we value the power More ❯

activities include: To carry out new and in-service product and system supportability analysis. To provide high levels of confidence in our capability to meet the internal and external customer ILS support requirements. To sustainably grow the service and support function within the business in line with the Head of Customer Support Services direction. To provide portfolio managers … chain to provide both product and system supportability reporting and assurance, through the application of the relevant ARM&T principles. Knowledge, Skills & Experience Experience contributing to bid responses, understanding customer requirements, estimating costs, and providing bid content such as ILS/IPS plans Experience in the service support of low volume, high value, products and systems in a More ❯

of network security, firewalls, VPNs, and endpoint protection across enterprise systems. Good communication skills both verbally and in writing with good questioning and listening skills in order to identify customer requirements. Ability to explain complex IT concepts to all levels of customer. Demonstrable ability to follow security operations, procedures, policies and activities. Experience managing incident response across an organization More ❯

We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. Joining our highly skilled and customer focused team, you will play an important role in managing the organisation's infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new … manage cloud infrastructure across multiple public platforms. In this fast-paced role, you'll be responsible for project and BAU workloads, independently and collaboratively, adapting to evolving technology and customer requirements. You'll act as a key technical escalation point and lead during incident resolution, communicate complex technical concepts clearly, and create concise documentation. A commitment to continuous learning … are highly organised and task-driven with the ability to drive solutions whilst maintaining technical rigour, whilst working well under pressure and in an agile environment. You will be customer and service focused with strong communication skills to enable to you to collaborate, engage and influence colleagues and senior stakeholders. You will need to be a team player whilst More ❯

time and in-line with delivery schedules whilst working to the highest quality standards. Key Responsibilities: Integrate all assemblies and sub-assemblies to produce complete systems as per the customer specification and in accordance with company documentation. Conduct all testing required, proving system functionality, including all auxiliaries as per customer requirements. Provide offsite/offshore commissioning and customer More ❯

time and in-line with delivery schedules whilst working to the highest quality standards. Key Responsibilities: Integrate all assemblies and sub-assemblies to produce complete systems as per the customer specification and in accordance with company documentation. Conduct all testing required, proving system functionality, including all auxiliaries as per customer requirements. Provide offsite/offshore commissioning and customer More ❯

time and in-line with delivery schedules whilst working to the highest quality standards. Key Responsibilities: Integrate all assemblies and sub-assemblies to produce complete systems as per the customer specification and in accordance with company documentation. Conduct all testing required, proving system functionality, including all auxiliaries as per customer requirements. Provide offsite/offshore commissioning and customer More ❯

technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet … customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in More ❯