7 of 7 Permanent Customer Retention Jobs in Hampshire

customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage through data-driven … insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director will develop ...

ambitious plans to reach £100M ARR by 2030 . Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant investment into the customer technology stack, including Salesforce … Gong and Hook, creating a genuinely data-driven Customer Success function. A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates ...

improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting … relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service ...

improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting … relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service ...

from their software investment while driving satisfaction, retention and account growth. You’ll act as a trusted point of contact, understanding each customer’s business, solving challenges and identifying opportunities to add further value. What you’ll be doing: • Building strong, long-term relationships with customers • Acting … main point of contact and trusted advisor across your accounts • Running regular customer reviews and identifying any risks or opportunities • Supporting customer onboarding and ongoing adoption of software solutions • Identifying opportunities for upselling and cross selling • Working closely with Sales, Support, Consultancy, Project Management and Development teams • Monitoring ...

managed technology services to businesses across the UK. They are looking for an experienced Telecoms Account Manager to manage and grow an established customer base while also developing new business. From day one, you will inherit a portfolio of approximately 120 existing accounts, providing immediate opportunities for retention … their objectives and technology requirements, positioning the business as a trusted technology partner. Key Responsibilities: Manage and develop a portfolio of approximately 120 existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Identify upsell and cross-sell opportunities across connectivity, network security, voice and wider technology ...

Health. Your role and responsibilities Business Development: Identify market opportunities, actively expand our strategic growth area InfoLink, implement targeted initiatives to drive long-term customer satisfaction and retention Sales: Responsible for the sales process for our InfoLink solutions, provide expert customer consultation, develop customized fleet management … well as independent? You enjoy engaging with decision-makers, understanding customers' challenges, and turning complex technologies into practical business solutions? Passion: You thrive in customer‐facing environments and value the opportunity to regularly visit customers and support them on‐site? You answered many of these questions with “YES”? Perfect ...