2 of 2 Permanent Customer Retention Jobs in Hampshire

Netherlands - North Holland - Amsterdam Why Work at Lenovo Description and Requirements Job Summary As part of our continued growth, we are expanding our team and introducing the role of Customer Success Manager (CSM). This pivotal position is responsible for managing post-sales customer relationships and ensuring the effective delivery of services across hybrid cloud environments. The CSM … will oversee billing accuracy, coordinate cross-functional collaboration, and act as a trusted advisor to clients. By driving customer satisfaction, retention, and account growth, this role contributes directly to long-term customer value and organizational success. Your key responsibilities will be: To serve as the primary post-sales contact and trusted advisor for enterprise customers. To … lead onboarding, implementation, and adoption of TruScale services to maximize customer success. To ensure billing accuracy across fixed and variable consumption models. To drive renewals, retention, and revenue growth through proactive engagement and upsell opportunities. To conduct regular business reviews, success planning, and stakeholder alignment with C-level executives. To collaborate cross-functionally with Sales, Product, Support More ❯

Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps … leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least … years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments More ❯