Farnborough, Hampshire, South East, United Kingdom
Sopra Steria Limited
Sopra Steria is developing a new Managed Service to replace a complex legacy Enterprise infrastructure. This will require a high level of automation and repeatable component design patterns to allow the deployment of customer business solutions within short time frames. The project will make heavy use of Windows and … and VPN services, to enable network virtualisation and micro-segmentation. Deploy and maintain AVI load balancers for modern application delivery, automation, and analytics, ensuring highavailability, performance, and security. Perform capacity planning and scalability assessments to ensure network infrastructures can support current and future growth requirements. Maintain accurate more »
pipelines for efficient and reliable software delivery. Monitor system performance and reliability, and implement proactive measures to optimise resource utilisation, enhance security, and ensure high availability. Troubleshoot and resolve infrastructure issues, including network connectivity, server errors, and performance bottlenecks. Work closely with software engineers to optimise application performance, troubleshoot more »
Service Requests are accurately identified, categorised, prioritised and managed Reviewing calls for quality to ensure the level of service delivered is of a consistently high quality Providing technical guidance to colleagues Engage in "shift left" activities with technical teams to allow more incidents to be resolved at first point … insurance, certifications, accreditations, and training required to perform their tasks. Required skills, qualifications and experience Experience working on a 24X7 Service Desk, in a highavailability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability more »
Romsey, Hampshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
and secure system designs. Evaluate and implement DevOps tooling to improve automation, monitoring, and deployment processes. Troubleshoot production issues and implement solutions to ensure highavailability and reliability of services. Qualifications : Bachelor's degree in computer science, Engineering, or related field (or equivalent experience). Experience with cloud more »