primarily D365 F&SCM, and integrations with other enterprise systems. Working alongside the IT Director and the Infrastructure & Endpoint Manager to maintain strong ITServiceManagement practises across the region to support business needs and ensure that target service levels are established and reported against agreed KPIs. Key Responsibilities Service … and directors to ensure good interdepartmental relations and communications, making sure that all information given out is up to date, accurate and appropriate. ITServiceManagement & ITIL Ensuring the delivery of Le Creuset specific servicemanagement processes: Incident & Major Incident.. Request Fulfilment. Problem. Change. Access. Knowledge. Asst & Configuration The managementmore »
ITService Manager Location: Ringwood, Hampshire, BH24 3FQ Salary: £30 - £33k DoE + Benefits + Company Profit Share Hours: 37.5 hours per week Contract: Full time, Permanent ITService Manager - Benefits, we will offer you: Ongoing training and support. Company more »
community. Business Users/Representatives: Present problem and service improvement recommendations to ensure business impacts, prioritization, and benefits are understood and agreed upon. Other ITSM Processes: Use Problem Management data to highlight improvement opportunities across related processes, such as Change, Risk, and Service Level Management. Senior Management: Prepare and present … solving, with an ability to interpret detailed business and technical information. Business Acumen: Strong understanding of business impact and the ability to prioritize accordingly. ITSM Tools and Reporting Software: Hands-on experience with ITSM toolsets, reporting software, and MS Office suite. English Proficiency: Level 3 conversational English. Leadership and Direct more »
Andover, Hampshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
. This is a key role within the IT Leadership Team and is responsible for leading the Service Desk team to establish strong ITServiceManagement practises across the organisation. In addition to managing a team of L1-L3 Service Desk Analysts, you will also manage all aspects of ITmore »
ITService Manager Location: Ringwood, Hampshire, BH24 3FQ Salary: £30 - £33k DoE + Benefits + Company Profit Share Hours: 37.5 hours per week Contract: Full time, Permanent ITService Manager - Benefits, we will offer you: • Ongoing training and support. • Company more »