3 of 3 Permanent Mobile Device Management Jobs in Hampshire

include auditing and reporting of systems and applications. What you'll be doing Actively monitor and support internal and external infrastructure systems (Incident & Problem Management), liaising with colleagues as needed Manage SIEM solution, creation of dashboards and alerts. Review security events and escalate to ISO and Infrastructure team … Manage Security Awareness solution and phishing exercises, train users on best practices and provide remediation training for users who fail phishing tests. Review Vulnerability Management Tool findings and work with IT support to remediate issues Support the Information Security Officer in developing an IT security assurance program Develop general ...

phone, email, or through a ticketing system Troubleshoot and resolve hardware, software, and network-related issues Follow the defined processes for incident and problem management, including proper documentation Escalate unresolved issues to higher-tier engineers in accordance with SLA timeframes Ticket Management Accurately log all issues, requests … Track, prioritise, and manage tickets to ensure prompt resolution within SLA guidelines Effectively keep clients informed of ticket progress and resolution status Incident & Request Management Triage all incidents, and perform an initial diagnosis. Where incident is simple, progress the incident through to resolution or until escalation time is reached ...

1+ years in computer networks and systems maintenance Knowledge of Microsoft operating systems and applications Microsoft systems administration experience (Windows Server, 365, Azure) Desirable: Mobile Device Management (Intune, Apple JAMF) Supporting services in the cloud (e.g. SaaS) VMWare ESXi, vSphere and vCenter Apple product experience (including hardware ...