meets expectations Build strong, long-term client relationships and lead regular service reviews Coordinate onboarding, site familiarisation, and ongoing support Manage and resolve client issues quickly and effectively Support ordermanagement by capturing requirements and liaising with internal departments Drive continuous improvement in service delivery and client engagement Assist with audits, site tours, workshops, and reporting on service … performance Skills & Experience Strong background in data centre service delivery Excellent stakeholder management and communication skills Ability to build rapport quickly and act as a trusted advisor Commercially aware with solid understanding of operations and client requirements Highly organised, detail-oriented, and confident working independently Strong problem-solving skills and a proactive mindset IT literate, especially in Microsoft Office More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Kingfisher
deliver on our business vision and strategy. Working closely with the business and technology leadership teams, this role will develop and maintain the overall architecture roadmap for the Fulfilment & OrderManagement and Colleague & Store Operations domains. Please note that this role will be based at our office in Southampton, with an expectation of being in the office … What's the job? Research, innovate, and drive the definition of 3-5-year architectural visions and roadmaps in key areas such as customer and colleague experience, fulfilment and ordermanagement, colleague and store operations and supply chain. Work across the organisation to holistically review, prioritise, and align these for all banners and functions. Support the articulation of … on conformance to strategy, time, cost and quality. What you'll bring Demonstrable professional experience gained across a wide range of IT-related disciplines (planning, analysis, development, operation & service management), ideally within retail/store operations/supply chain. Proven experience working in an Enterprise Architect position in key architecture domains. Experience working with 3rd party solution providers, including More ❯
internal and external customers Confident in talking to customers, receiving in-coming calls, and making outgoing calls Your Skills and Experience: Previous experience (2+ years) in a sales account management background Establish strong relationships with new clients by using your own initiative Ability to work to multiple deadlines/timeframes Experience of sales by telephone Understand the customer's More ❯