Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. More ❯
and relevant Codes of Practice/Policies (additional training can be provided for the right candidate). Liaising with Alarm receiving centres Full Completion of relevant job reports via PDA We provide you with Internal & External training sessions, Health & Safety and toolbox talks. Wearing Company Branded PPE and uniform at all times. Skills Required: Computer Literate to appropriate level to More ❯
and relevant Codes of Practice/Policies (additional training can be provided for the right candidate). Liaising with Alarm receiving centres Full Completion of relevant job reports via PDA We provide you with Internal & External training sessions, Health & Safety and toolbox talks. Wearing Company Branded PPE and uniform at all times. Skills Required: Computer Literate to appropriate level to More ❯
bank holidays). Pension. A company vehicle (available for private use). Fuel card provided. All parking fees and work-related expenses covered. Fully maintained vehicle. Equipment including Laptop, PDA, testing tools, and uniform provided. Access to phs Perks (Partnership with Reward Gateway). Discounts through phs Shop on household items. Discounts with retailers including Vodafone. Ongoing career development opportunities. More ❯
