10 of 10 DemandTrendPermanent Performance Management Jobs in Hampshire

to join a client of ours based in Hampshire on a permanent basis. The Helpdesk Manager is a hands-on operational leadership position responsible for the day-to-day management, performance oversight, and continuous improvement of the Helpdesk function. This role ensures accurate and efficient engineer scheduling, call allocation, and client communication with strong commercial awareness. Sitting at … communication, team leadership, and margin protection. The Helpdesk Manager contributes to business planning and forms a key part of the Maintenance Senior Leadership Team. Key Responsibilities Team Leadership & People Management Lead, motivate, and develop a team of 3 Helpdesk Administrators Promote accountability through 1:1s, coaching, and structured performance management Foster a high-performance team culture … categorisation for reporting and financial forecasting Work with Maintenance teams to ensure commercially sound decisions Forecasting, Billing & Financial Discipline Own the weekly Helpdesk forecast, including revenue planning and billing performance Ensure prompt invoicing of completed works, collaborating with Finance to prevent revenue leakage Monitor cost control measures and escalate potential risks to revenue or margin Stakeholder & Client Coordination Build More ❯

ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance: Ensure that More ❯

tools and skills to perform at their best, is at the heart of what they do! Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come … a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we'd love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals. Maintain and adapt a project delivery framework that balances structure with flexibility. Drive effective time recording and a proactive scheduling of chargeable … activity Provide hands-on coaching and mentorship to the team Foster a collaborative and respectful team culture Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UX Define and track KPIs for delivery effectiveness, embedding continuous improvement across the team. Personally manage a portfolio of projects About You More ❯

as knowledge across one or multiple vertical industries such as Manufacturing, Aerospace, Steel, Glass, Oil & Gas. Job Responsibilities - Overall responsibility and accountability for QiO customer service delivery. - Ensure the management of service delivery processes, across key functional areas: 1. Pre-Sales Accelerator 2. Engineering 3. Common Services 4. Project management 5. Data science - Manage a team: performance management and interpersonal communication duties. - Collaborate with senior staff to meet deliverables timeframe. - Provide regular progress, roadblock, and opportunity reports to senior management. - Ensure customer issues, communications, workshops are planned and managed. - Work with delivery partners and partner ecosystem. Job Requirements Minimum: BSc/BEng in Engineering or Computer Science. Preferred: An advanced degree in Engineering and knowledge … and sustainability for the global industrial sector. Invested over 100+ person years in building world leading AI driven, Industrial IoT suite of augmented analytics applications. A strong founder and management team with deep experience and expertise in IoT, Industrial and software sectors. Operations across Europe, USA, and India. QiO Foresight suite of products delivers augmented analytics support to the More ❯

information for Installer Pro. This ensures the integrity and usefulness of Installer Pro as a trusted resource for training and engagement. Serve as the primary contact for employee database management within Totara, ensuring compliance with privacy and GDPR regulations. This protects employee data and ensures legal and ethical standards are upheld. Maintain appropriate access levels and collaborate with colleagues … supports proactive problem-solving. Enable GDHV managers and Heads of Department to generate monthly reports on their teams' engagement with Totara. This provides visibility into training activity and supports performance management and development planning. Adhere to GDHV Health & Safety policies, ensuring all departmental tasks are performed safely and in line with company procedures, with support from the Health More ❯

their critical network infrastructure. As a Network Security Engineer , you'll play a vital role in the build, support, and evolution of complex networking systems, ensuring resilience, security, and performance across their production, pre-production, and development environments. You'll work closely with the Infrastructure and Security teams to both proactively manage the network and support ongoing security initiatives. … web security gateways, NAC, endpoint security, and perimeter defense Contribute to internal reviews, security audits, vulnerability assessments, and penetration testing Support firewall rule changes, VPN access, network segmentation, and performance improvements Participate in on-call rotation for high-priority issues and assist during major incidents Create and maintain documentation including SOPs and security protocols Support IT security team with … environments with a focus on proactive security posture Knowledge of network security tools such as Cisco Secure Access, Cisco ISE, Microsoft Defender XDR, Sentinel, and SentinelOne Comfortable with vulnerability management frameworks and tools Familiarity with network monitoring and performance management Previous experience working within an ITIL-based support framework Hands-on experience with Check Point, Cisco, or More ❯

series of strategic AI initiatives, working closely with internal technology teams, business stakeholders, and external professional services partners. This is a high-impact role requiring strong technical acumen, stakeholder management, and a proven track record of delivering complex integration projects. Key responsibilities: Manage and deliver a high-impact, multi-jurisdictional, complex, integration layer implementation project and supporting Technology & 3rd … with executive leadership and technical stakeholders to define project goals, success metrics, and roadmaps for AI innovation and implementation. Drive strategic planning and execution of AI initiatives, including risk management, resource allocation, and change management across multiple business units. Stay current with AI trends and technologies, translating emerging capabilities into actionable project opportunities that deliver measurable business value. … primary technical liaison between internal teams and external MuleSoft implementation partners. Evaluate vendor proposals, capabilities, and delivery plans to ensure alignment with project goals and enterprise standards. Oversee vendor performance, ensuring timely delivery, quality assurance, and adherence to contractual obligations. Facilitate knowledge transfer and capability building within internal teams to reduce long-term vendor dependency. Manage escalations and resolve More ❯

We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing the end-to-end delivery lifecycle … highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across … for the next stage of its own journey. What we are looking for: Making Change Happen: Makes the agenda clear and tangible. Distils the vision for change into concise performance priorities that are clearly articulated, understood, and actionable. Involves people in the process of contributing or shaping change plans - creates a coherent working change vision which enables people to More ❯

systems, including but not limited to: Arbor (MIS) – data accuracy, attendance, census, reports, permissions, third-party integrations CPOMS – safeguarding and pastoral oversight, access, support and reporting BlueSky – staff CPD, performance management, and whole-school training tracking Survey tools – such as Teacher Tapp, parental feedback, and internal audits Internal tracking tools – such as EHCP provision maps, intervention spreadsheets and More ❯

Job Title: Consultant - eCommerce Corporate Client Engagement Location: Hybrid/Farnborough Salary : Competitive + Performance based bonus Job type : Full time, Permanent Working Hours: 40 Hours Per Week, Monday to Friday Application Deadline: 29th August 2025 About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric … strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking … opportunities, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decisions Project Management of actionable recommendations, implementation plans, ecommerce roll-out projects, and change management activities Project Management for the delivery of the Central Fulfilment Model Prepare process documentation, reports More ❯