and ways of generating revenue & Cross sell all TAG products where possible. Have an active interest in Aircraft management to support ACM BD efforts with introductions to relevant clients PerformanceMonitoring: Exceed key performance indicators (KPIs) to track progress and measure successful revenue generation Team Collaboration: Work closely with cross-functional teams, including marketing, finance, and operations More ❯
building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. PerformanceMonitoring: Establish and track key performance indicators (KPIs) to measure project/programme success and realisation of benefits. Conduct regular reviews and provide status updates to senior More ❯
BDD, Cucumber test framework) Experience writing unit and service level tests to ensure adequate code coverage (JUnits) Drools Proven skills in high availability and scalability design, as well as performancemonitoring Experience developing and implementing API service architecture Experience in working with a relational database Experience provisioning infrastructure with Terraform and Cloud Formation Understanding of messaging systems like More ❯
join a client of ours based in Hampshire on a permanent basis. The Helpdesk Manager is a hands-on operational leadership position responsible for the day-to-day management, performance oversight, and continuous improvement of the Helpdesk function. This role ensures accurate and efficient engineer scheduling, call allocation, and client communication with strong commercial awareness. Sitting at the core … the Maintenance Senior Leadership Team. Key Responsibilities Team Leadership & People Management Lead, motivate, and develop a team of 3 Helpdesk Administrators Promote accountability through 1:1s, coaching, and structured performance management Foster a high-performance team culture centred around ownership, service, and commercial understanding Resource Scheduling & Operational Control Oversee engineer allocation using BigChange and other CAFM systems Balance … categorisation for reporting and financial forecasting Work with Maintenance teams to ensure commercially sound decisions Forecasting, Billing & Financial Discipline Own the weekly Helpdesk forecast, including revenue planning and billing performance Ensure prompt invoicing of completed works, collaborating with Finance to prevent revenue leakage Monitor cost control measures and escalate potential risks to revenue or margin Stakeholder & Client Coordination Build More ❯
knowledge of ISO 9001 and ISO 27001 standards and requirements. Demonstrated experience in planning and executing audits, preparing reports, and driving corrective action plans. Proficiency in data analysis and performancemonitoring tools. Excellent communication and interpersonal skills for facilitating workshops and engaging with stakeholders. Key Responsibilities: Plan and Conduct Audits: Develop annual and ad-hoc audit plans for … closely with process owners to develop effective corrective action plans. Monitor progress and verify remediation efforts, ensuring timely closure of audit findings. Management Review Support: Coordinate data collection and performance metrics for quarterly Management Reviews (Quality & Information Security). Draft agendas, compile meeting materials, and circulate post-meeting minutes with agreed-upon actions. Policy and Procedure Maintenance: Review and More ❯
integrity and compliance, ensuring robust controls, timely reporting, and adherence to statutory and regulatory requirements across multiple European entities. Drive financial strategy and planning, leading annual budgets, forecasts, and performancemonitoring to support sustainable growth and profitability. Optimise working capital, ensuring effective management of credit, collections, payments, and stock to strengthen trading relationships while delivering on financial targets. More ❯