5 of 5 Permanent Service Catalogue Jobs in Hampshire

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … Management activities to reduce repeat incidents. Ensure effective Change Enablement awareness within the team to minimise change-related incidents. Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs. Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR ...

functional design and the technical underpinnings — with leadership of the support model. The Support Lead is the escalation owner for ERP incidents and service requests, works closely with the functional solutions lead and business analysts on root-cause and permanent fixes, and partners with the CTO organisation … Work with the CTO organisation on infrastructure, integration, environments, and release management, ensuring support and change are coordinated. Manage the support service catalogue, knowledge base, and runbooks, driving self-service and commodity support where possible. Lead, develop, and coordinate the global support team and partner ...

across an enterprise-scale ServiceNow platform. The role is ideally suited to a hands-on ServiceNow professional with strong experience in Employee Centre , Service Portal , custom portal development, and modern front-end technologies. Security Requirements Due to the sensitive nature of the programme: Active DV Clearance is highly … portal components. Translating business requirements into robust technical solutions. Developing integrations between ServiceNow and external enterprise systems. Creating responsive, accessible, and engaging self-service experiences. Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities. Participating in solution design, code reviews, testing, deployment ...

secure portal capabilities that support critical business services. This role would suit a hands-on ServiceNow Developer with strong experience across Employee Centre, Service Portal, custom portal development, and front-end technologies within enterprise-scale environments. Design, develop, and maintain ServiceNow portal solutions using Service Portal … maintain integrations between ServiceNow and external systems. Build responsive, accessible, and user-friendly portal experiences. Configure workflows, catalog items, knowledge integrations, and self-service capabilities. Support platform enhancements, upgrades, and continuous improvement activities. Follow ServiceNow development best practices and coding standards. Produce technical documentation and support knowledge transfer ...