22 of 22 Permanent Service Delivery Jobs in Hampshire

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

people-first leader who brings clarity to complex operations and turns data into decisions, you’ll feel right at home here. Service Delivery is the bridge between our Operations function and each Value Stream. We’re the focal point that understands every stream’s goals, opportunities and challenges. … safeguard service availability, anticipate critical periods of change, and bring the right operational services to the right place at the right time. As our Lead Service Delivery Manager , you’ll guide a team that keeps the Service Delivery engine running smoothly. You’ll maintain ...

This role will be part of a small but high performing team, focused on the following: Taking ownership of operational performance Providing assurance on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Act with some autonomy, taking ownership … database administration/Crystal reports TCP/IP, DNS, Routers, Firewalls, Switches, VPN’s etc. Support of mobile devices including tablets, phones, scanners etc. Service Delivery – ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. The Ideal ...

This role will be part of a small but high performing team, focused on the following: Taking ownership of operational performance Providing assurance on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Act with some autonomy, taking ownership … administration/Crystal reports o TCP/IP, DNS, Routers, Firewalls, Switches, VPNs etc o Support of mobile devices including tablets, phones, scanners etcc Service Delivery ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. The Ideal ...

This role will be part of a small but high performing team, focused on the following: Taking ownership of operational performance Providing assurance on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Act with some autonomy, taking ownership … database administration/Crystal reports TCP/IP, DNS, Routers, Firewalls, Switches, VPN’s etc. Support of mobile devices including tablets, phones, scanners etc. Service Delivery – ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. The Ideal ...

Engineer, you will provide day-to-day technical leadership, support, and guidance to the engineering team within your area. You will oversee maintenance and service delivery across Fire and Security systems, ensuring compliance, efficiency, and customer satisfaction. Working alongside the Regional Service Manager and Scheduler, you will … toolbox talks and maintain accurate records for compliance. Mentor and develop engineers through on-the-job coaching and formal training. Deputise for the Regional Service Manager during absences. Promote and maintain a high standard of professionalism, safety, and conduct across the team. Organise and maintain an effective call ...

Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate across … enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively ...

strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities • Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous … improvement. • Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget. • Streamline processes to enhance efficiency, service quality, and operational excellence. • Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. • Align service delivery with commercial objectives ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

help organisations streamline processes, improve efficiency, and operate more effectively. You may come from a technical background, such as: IT Manager Professional Services Engineer Service Desk Analyst Systems Administrator Technical Support Specialist Or you may come from a finance or accounts background, such as: Accounts Assistant Finance Administrator … trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience. Sales Strategy & Insight Delivery Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort. Team Collaboration Work with internal teams ...

line with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns … date with the latest security threats and trends Research and develop understanding of security as a discipline Shifts throughout 24/7 SOC Service Delivery Qualifications: CISMP, CompTIA Security+ or other technical certifications desired Experience: 3+ years experience in SOC, or related technical field Understanding of the following ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … driven, and possess proven technical expertise within the IT Managed Service sector. This role would suit someone eager to bring fresh ideas, with a strong desire to progress their career by taking on increased responsibility and developing into a future industry leader. Main Responsibilities for the successful Tech Manager ...

evolving it capability in line with its strategy. Responsibilities will include: In this role, you will have end-to-end accountability for delivering complex service contracts, ensuring our clients achieve the outcomes that matter most. Oversee software engineering programmes and projects, ensuring alignment with client needs and business objectives. … Lead and own all aspects of service delivery, including contract performance and reporting. You will lead on shaping strategic client relationships and work within Heads of Capability across the group to manage the pipeline and enhance service offerings to meet market needs Reporting into the board ...

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … successful Tech Manager: Manage the team of technicians on a day-to-day basis, including scheduling and ensuring consistently high levels of service delivery to clients Manage and support client IT hardware, software, and network infrastructure. Actively support and manage the onboarding of new clients, taking ownership ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

vendors Planning and carrying out IT hardware installations to strict Data Centre standards Decommissioning network hardware and cabling Maintaining accurate documentation and inventories Completing service requests within agreed SLAs Ensuring compliance with company, client, and manufacturer standards, health & safety, and security protocols Task description: Maintaining data centre management toolsets … management of the data centre Coordinating with facilities teams to improve energy efficiency Supporting daily operations: installs, changes, decommissions, maintenance Contributing to service improvement and major infrastructure projects Basic server configuration (IDRAC, ILO) Fault finding, escalation, racking, stacking, patching, moves, and changes Managing complex cabling infrastructure for stable ...

with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional … environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management ...

Leveraging your deep IT market insight, you will act as a primary advisor to internal stakeholders, helping to shape the future of our digital service delivery. Details: Title: Category Manager Salary: £55,000-£66,000 DOE Contract: Permanent, full-time Location: Portsmouth, hybrid working Key responsibilities: Design and implement ...

/systems/services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle … problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration ...

role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings … people, whilst drawing on your experience in adult social care/care home environments to work flexibly and responsively, adapting to organisational priorities and service needs. Monitor risks, incidents, and safeguarding concerns, ensuring learning is captured and acted upon to improve resident safety, while embedding a culture of continuous ...