1 to 25 of 26 Permanent Service Delivery Jobs in Hampshire

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £55,000 to £65,000 per annum In this role ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

client is a well-established Managed Service Provider, CRM, and Software Development business, and they’re looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where … oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You’ll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily … operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily … operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

team, and build a new outbound Business Development function. This company are a well-established and growing telecoms provider with a strong reputation for service delivery, long-term customer relationships, and a solutions-led approach. They work with major enterprise clients, including leading UK construction firms and defence … Account Managers, drive account growth across key customers, and establish a new outbound/new-logo capability. You'll work closely with Marketing, Service Delivery, Operations and the CEO, improving CRM discipline, forecasting accuracy, and ensuring a structured, repeatable sales process is embedded across the function. The ideal ...

This role sits at a larger scale than a single-system or enterprise architecture position. You'll operate across multiple projects and workstreams, balancing delivery today with shaping what comes next. You'll work closely with engineering and service delivery teams end to end. From early solution … customer needs and operational realities. Immersing yourself in existing environments and driving continuous improvement. Supporting incremental change rather than wholesale transformation. Working across engineering, delivery and service to ensure solutions are operable long-term. Shaping new opportunities, contributing to bids and growth activity. Bringing broader domain awareness — understanding ...

Copello are supporting a leading defence technology organisation in the search for a Service Desk Engineer to join a specialist support team delivering high-quality technical services across secure and mission-critical environments. This role is based in Hampshire with hybrid working available (2 days onsite per week). … What you’ll do Provide 1st/2nd line technical support across hardware, software and specialist systems. Manage incidents, service requests and escalations through to resolution. Support customers with troubleshooting, system updates and operational guidance. Work closely with engineering, logistics and technical teams to ensure effective service delivery. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

approx. 2-3x per week & on call rota We're looking for an experienced senior IT leader to be responsible for ensuring the delivery of secure, resilient, and high-performing technology services that support critical organisational operations. You will act as the technical authority, shaping architecture, standards … distance to the Hampshire region and already hold full UK right to work. Skills and experience required: Proven experience in an ICT support and delivery environment. Strong understanding of IT governance, change management, and service delivery frameworks e.g. ITILv4 Understanding of system integration principles and software testing ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration. User Lifecycle … ensure smooth transition from outsourced services. Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows. Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful ...

Salary: £50,000 – £65,000 + company car Type: Permanent, full-time We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

Build strong, trusted relationships with internal stakeholders and external suppliers, with the ability to influence at a senior level Deliver a high standard of service, ensuring clear, proactive and effective communication throughout all procurement activities Drive continuous improvement in procurement operations to enhance efficiency and service delivery ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration click apply ...

core of everything they do, and the SOC plays a key role in protecting systems, data, and services. Due to continued growth and service demand, they are now looking for a Junior SOC Analyst to join their experienced security team. The benefits Salary up to £50,000 depending … Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service and security reports for stakeholders Contributing ideas to improve SOC processes and service delivery Keeping up to date with emerging threats, trends ...

management and the movement of LRUs between workshop and remote sites. Work closely with Logistics, RRH Site Managers and System Managers to ensure effective service delivery. Reason for the Role Maintain sufficient levels of serviceable spare LRUs to achieve CLS contract KPI targets. Support quality compliance, safety requirements ...

Basingstoke. Requirements: The ability to lead teams effectively, either directly or offshore Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation Good understanding of IT; Infrastructure, Networking, SAP, Windows, Linux, etc Experienced in working with or managing ...

Basingstoke. Requirements: The ability to lead teams effectively, either directly or offshore Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation Good understanding of IT; Infrastructure, Networking, SAP, Windows, Linux, etc Experienced in working with or managing ...

Microsoft Power Platform Running regular QBRs, building long-term partnerships and visiting clients when needed Identifying opportunities, understanding client needs and ensuring smooth service delivery The ideal Account Manager will need the following, Background in IT, cybersecurity, MSSP or telecoms Proven recent experience in account management or sales ...

large digital function within a complex organisation on an interim basis. This role will take ownership of digital strategy, user experience, platforms, and delivery, while leading a review of the organisation’s digital estate. You will assess current performance and play a key role in shaping the future operating … ecosystem, including platforms, services, and user experience Lead a review of the digital estate and operating model Drive digital transformation activity (scope evolving) Oversee delivery across web, UX, frontend, and associated channels Ensure digital services meet user and business needs Use data and insight to monitor Skills & Experience Prior ...

annum + benefits Travel: Nationwide travel required Chapman Tate Associates are proud to be partnering with a leading Managed Service Provider (MSP) to recruit a talented Network Engineer with strong expertise in Cisco and Aruba technologies. This is an exciting opportunity to join a forward-thinking, customer-focused organisation … Aruba network solutions - Deliver network implementation and upgrade projects for clients nationwide - Provide 2nd/3rd line support for network-related incidents and service requests - Perform network troubleshooting, diagnostics, and performance optimisation - Work closely with internal teams and customers to ensure high service delivery standards - Maintain network ...

alongside our Business Development and Account Director teams, cross-selling and up-selling through the development and positioning of innovative workforce and HR-related service solutions. Through your leadership, you will drive the evolution and impact of the ES portfolio - identifying opportunities to enhance existing services, developing new propositions … Identify gaps in the current ES offering and shape new HR and workforce propositions that respond to client needs and market demand. Work with service delivery, product, and transformation teams to design, test, and launch new services, ensuring readiness and alignment with best-practice HR models. Develop compelling ...

site meetings Generate quotations and follow up opportunities to secure business Work closely with branch teams and internal sales departments to ensure excellent customer service delivery Increase market share and identify opportunities for growth within the territory Monitor competitor activity and local market trends Deliver against agreed sales ...

Leveraging your deep IT market insight, you will act as a primary advisor to internal stakeholders, helping to shape the future of our digital service delivery. Details: Title: Category Manager Salary: 55,000- 68,000 DOE Contract: Permanent, full-time Location: Portsmouth, hybrid working (3 days a week ...