Winchester, Hampshire, South East, United Kingdom Hybrid / WFH Options
Get Recruited (UK) Ltd
IT SUPPORTTEAMLEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT SupportTeamLeader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT SupportTeamLeader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯
new milton, south east england, united kingdom Hybrid / WFH Options
Appello UK
Technical SupportTeamLeader Empower Teams. Elevate Support. Lead with Impact. We're on the hunt for a dynamic Technical SupportTeamLeader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you'll shape and enforce service standards, collaborate … a d egree in Computer Science, IT, or a related field , and may also have advanced certifications such as ISTQB Test Manager or training in Agile methodologies. As a leader, you're decisive, proactive, and highly detail-oriented . You thrive under pressure, adapt quickly to change, and foster a collaborative, team-first culture. You're not … inspires others, embraces feedback , and is committed to continuous learning and improvement. THE ROLE We're looking for a proactive and experienced Technical SupportTeamLeader to oversee our support operations and drive service excellence. This role is key to ensuring incidents and problems are resolved efficiently, service levels are consistently met, and More ❯
SupportTeamLead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average … over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of … innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of SupportTeamLead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence More ❯
SupportTeamLead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average … over £10,000 demonstrating that personal finance and small business cybercrime is rife. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of … innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of SupportTeamLead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence More ❯
Trafalgar Talent is proud to be partnering with an award-winning technology business to recruit a SupportTeamLead . This is a fantastic opportunity to join a highly respected organisation recognised as Tech Employer of the Year 2024 at the South Coast Tech & Innovation Awards. From their UK headquarters, the Support Department plays … a crucial role in delivering trusted, innovative security solutions and exceptional customer experiences. As the SupportTeamLead , youll support the Head of Support in overseeing the day-to-day operations of three sub-teams, ensuring service excellence, smooth communication, and consistent delivery against KPIs and SLAs. Key Responsibilities Team Oversight & Daily Operations Manage and support the Customer Insights , Customer Resolution , and BPO/QA teams (8 team members). Act as the primary point of contact for escalations and complex issues. Ensure alignment across teams and maintain high standards of communication. Identify opportunities for process improvements and implement solutions that enhance quality, efficiency More ❯
SupportTeamLead Customer Support, Client Relationships, Support Resolution Fareham, Hampshire. This role is to work in the office full time. Salary circa £40,000 plus benefits In 2023, cybercrime cost UK businesses an estimated £21 billion. But don't think it's the just the big corporates at risk, the average More ❯
Trafalgar Talent is proud to be partnering with an award-winning technology business to recruit a SupportTeamLead . This is a fantastic opportunity to join a highly respected organisation recognised as Tech Employer of the Year 2024 at the South Coast Tech & Innovation Awards. From their UK headquarters, the Support Department plays More ❯
