10 of 10 Permanent Customer Service Jobs in Harlow

Customer Service Administrator Harlow, Essex | £28,000-£30,000 Pro Rata | Immediate Start | Temporary Contract SAP Experience Essential | ASAP Start | Contract Expected Until December 2026/January 2027 Immediate opportunity for an experienced SAP Administrator to join a busy Customer Service team based in Harlow. This … highly varied administration role supporting day-to-day customer service operations. You will be handling inbound and outbound communication, updating SAP and internal databases, maintaining accurate records and providing general administrative support. SAP experience is essential, as you will be regularly using the system to update information ...

seeking a proactive and customer-focused Service Desk Analyst to join our growing IT team. This position is ideal for someone who has already gained around 2 IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. … part of the IT Service Desk team, you will provide first-to-second-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

industry knowledge. About the role: You will support the day-to-day activities of our Operations team, learning key business processes including order processing, customer communication, lease administration and general office duties. Full training will be provided. You will work closely with colleagues across Sales, Operations and Finance … ensure customers receive excellent service and orders are processed efficiently and accurately. If you're organised, eager to learn and looking to build a career in operations, we'd love to hear from you. What you'll gain: Valuable hands-on experience in business operations and administration Structured training ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship … programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

clients, the role is fundamental to the clinical safety of systems designed to plan and facilitate the care of patients. · Responsibility for Policy/Service Development Implementation Design and maintain appropriate controls for the management of system defects to ensure the quality of systems implemented as part of service … rectify a reported issue or several issues. · Know when to escalate to senior management for information purposes, ratification or decision-making. · Provide 1st class customer service to meet our aims of being within the top 10% of Trusts in England. · There is a requirement for flexible working ...

system. Retain a detailed knowledge of the Trust applications which are supported by the Ordercomms Support team. Implement, adjust and adhere to IT Service Management (ITSM) e.g. ITIL based practices specifically in the areas of incident, problem, release and change management. Ensure the Management … duties entailing System Management, System Security and Access Control is maintained. Manage the ITSM application support queue (IT service desk call logging system). Take an active role in the Change and Problem Management processes. Liaise with suppliers for the turnaround and resolution of any support queries raised ensuring ...