Customer Service Jobs in Harlow

Customer Service
Essex > Harlow

The table below provides summary statistics for permanent job vacancies advertised in Harlow requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 24 August 2025, comparing them to the same period in the previous two years.

6 months to
24 Aug 2025
Same period 2024 Same period 2023
Rank 2 8 -
Rank change year-on-year +6 - -
DemandTrendPermanent jobs citing Customer Service 23 5 0
As % of all permanent jobs advertised in Harlow 53.49% 14.29% -
As % of the Processes & Methodologies category 53.49% 16.13% -
Number of salaries quoted 2 5 0
10th Percentile - £34,650 -
25th Percentile £27,000 £52,500 -
Median annual salary (50th Percentile) £28,000 £55,000 -
Median % change year-on-year -49.09% - -
75th Percentile £29,000 £57,500 -
90th Percentile - - -
Essex median annual salary £30,000 £40,000 £27,500
% change year-on-year -25.00% +45.45% -31.25%

All Process and Methodology Skills
Harlow

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Harlow.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 43 31 14
As % of all permanent jobs advertised in Harlow 100.00% 88.57% 100.00%
Number of salaries quoted 13 17 4
10th Percentile £27,850 £26,350 -
25th Percentile £31,250 £31,250 £43,750
Median annual salary (50th Percentile) £32,500 £45,000 £68,750
Median % change year-on-year -27.78% -34.55% +30.95%
75th Percentile £35,000 £57,500 £88,125
90th Percentile £75,520 - £89,250
Essex median annual salary £45,000 £50,000 £48,800
% change year-on-year -10.00% +2.46% +2.74%

Customer Service
Job Vacancy Trend in Harlow

Job postings citing Customer Service as a proportion of all IT jobs advertised in Harlow.

Job vacancy trend for Customer Service in Harlow

Customer Service
Salary Trend in Harlow

Salary distribution trend for jobs in Harlow citing Customer Service.

Salary distribution trend for jobs in Harlow citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Harlow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Microsoft Exchange
Applications
1 2 (8.70%) Microsoft Office
Cloud Services
1 2 (8.70%) Microsoft 365
Communications & Networking
1 2 (8.70%) DHCP
1 2 (8.70%) DNS
1 2 (8.70%) TCP/IP
1 2 (8.70%) VoIP
1 2 (8.70%) Wi-Fi
General
1 21 (91.30%) Billing
1 21 (91.30%) Electronics
1 21 (91.30%) Finance
1 21 (91.30%) Legal
2 2 (8.70%) Social Skills
Job Titles
1 21 (91.30%) Operations Manager
1 21 (91.30%) Operations Project Manager
1 21 (91.30%) Project Manager
1 21 (91.30%) Sales Manager
1 21 (91.30%) Sales Operations Manager
2 2 (8.70%) IT Support
2 2 (8.70%) IT Support Specialist
2 2 (8.70%) Support Specialist
Miscellaneous
1 2 (8.70%) Onboarding
Operating Systems
1 2 (8.70%) Mac OS
1 2 (8.70%) Windows
Processes & Methodologies
1 21 (91.30%) B2B
1 21 (91.30%) Change Management
1 21 (91.30%) Commercial Awareness
1 21 (91.30%) CRM
1 21 (91.30%) Customer Retention
1 21 (91.30%) Market Research
1 21 (91.30%) Order Management
1 21 (91.30%) Project Management
1 21 (91.30%) Project Planning
1 21 (91.30%) Service Delivery
2 9 (39.13%) Customer Engagement
3 2 (8.70%) Cybersecurity
3 2 (8.70%) Inventory Management
3 2 (8.70%) Problem-Solving
3 2 (8.70%) Security Patching
System Software
1 2 (8.70%) Active Directory
Vendors
1 21 (91.30%) Oracle
2 2 (8.70%) Microsoft
2 2 (8.70%) Mitel