1 of 1 Permanent Enterprise Software Jobs in Harrogate

with a passionate and collaborative team of over 40 people in group IT. As IT Solutions Operations Manager you will lead and manage the operation and maintenance of enterprise applications, instilling a culture of continuous improvement and collaboration within the Application Operations team, resulting in best-in-class processes, attitudes, and utilisation of technology. The role will offer … the team, embedding a culture of learning which results in a team who are committed to continually increase their capability and depth of knowledge. 3rd line support for enterprise applications and integrations, including incident management: quickly identifying, diagnosing, and resolving application-related incidents to minimise downtime and impact on colleagues; leading problem management and root cause analysis to … Group's IT strategy. Staying informed on new technologies which may benefit both Application Operations and the wider IT function. Reviewing the risk and renewal roadmap of the enterprise application estate: including monthly, quarterly, and annual updates. Leading proactive monitoring of the application estate, to ensure solutions are operating efficiently. Partner with suppliers and Infrastructure to manage availability More ❯