2 of 2 Permanent Incident Analyst Jobs in Harrogate

Incident Management Analyst (Entry Level) Hybrid working - 2 days per week in Harrogate. Paying £26,000 + benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting … play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to process improvements Conduct quality ...

Incident Management Analyst (Entry Level) Hybrid working - 2 days per week in Harrogate. Paying £26,000 + benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting ...