3 of 3 Permanent Microsoft Certification Jobs in Harrogate

clear communication and effective resolution. Oversee ITSM processes including incident, change, problem and CMDB. Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB … Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. Supplier ...

clear communication and effective resolution. Oversee ITSM processes including incident, change, problem and CMDB. Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB … Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. Supplier ...

Reports To: Head of Sustainability, AI & Automation Role Overview The AI Champion is responsible for driving the adoption, integration, and optimisation of Microsoft 365 Copilot and related AI tools across Techbuyer. Reporting to the Head of AI and Automation and working closely with the IT team, this role acts … deliver training, and ensure responsible AI usage aligned with company goals and governance standards. Key Responsibilities Champion Adoption & Engagement Promote awareness and understanding of Microsoft Copilot and Power Platform capabilities across departments. Lead onboarding sessions, workshops, and 1:1 coaching to support effective usage. Act as the primary point ...