2nd Line Support Engineer
- Hiring Organisation
- Technical Prospects Ltd
- Location
- Harrogate, North Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £38000/annum Basic Salary + Great Benefits
company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts … permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs ...