following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problemsolving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be More ❯
following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problemsolving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be More ❯
Harrow On The Hill, Harrow, Middlesex, England, United Kingdom
ITOL Recruit
solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problemsolving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as More ❯
your client management and communication skills. An opportunity to grow within an exciting, fast-moving sector with huge career potential. Who Were Looking For Excellent communication, empathy, and problem-solving skills A proactive, customer-focused mindset with strong attention to detail Previous experience in client support, customer success, or account management is a plus A desire to grow More ❯
hours on-call rota (one week on, three weeks off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting … using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions to resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear More ❯
asked to resolve Severity level 1 issues which arise - under the direction of the Senior Technical Project Manager. Main duties of the job The post requires excellent communication, problemsolving and customer-facing skills to manage an incident to resolution, working with other ICT support resources and third party suppliers to completion where necessary. This role is highly … Microsoft Outlook, McAfee or equivalent anti-virus software, Networking standards e.g. TCP/IP, BitLocker/McAfee Endpoint, HP Printers. Skills, Abilities and Attributes Essential Active and extensive problemsolving and analytical skills. Ability to communicate complex technical issues to a non-technical audience. Ability to work under own initiative to tight deadlines, prioritising workload effectively. Disclosure and More ❯
and potential data issues. Spot errors or inconsistencies, providing solutions to ensure accurate financial reporting. • ProblemSolving: Face challenges head-on, using available resources and your problem-solving skills to come up with solutions that align with client needs and business objectives. • Technology and Automation: Embrace change and identify opportunities to automate processes, increasing efficiency and … is essential. Should be able to bring accounts up to trial balance and understand reconciliation. Some commercial knowledge will be beneficial, especially for identifying issues in financial reports. • ProblemSolving: The ability to identify issues in financial data and resolve them efficiently. You will need to use your experience to proactively spot potential discrepancies in P&L and More ❯
ICT service and requires the post holder to ensure that the team have excellent customer-facing skills and a user-focused approach as well as the technical and problem-solving skills necessary for managing incidents to resolution. The role will require a significant amount of capacity planning in order to deploy a large team across the Trust to … Active Directory, Microsoft SCCM, Microsoft Office, NHSmail, Patch management systems. Desirable A good working knowledge of Information Security Management Standards. Skills, Abilities and Attributes Essential Active and extensive problemsolving and analytical skills. Ability to lead a team of IT professionals. Ability to plan and prioritise the workload of a disparate IT team. Disclosure and Barring Service Check More ❯