Knowledge Analyst
- Hiring Organisation
- NEC Software Solutions
- Location
- Hartlepool, County Durham, United Kingdom
- Salary
- £ 55 K
apply best practice across all AccountsQualificationsEssential Experience of working within an ITIL role Good understanding of all Service Management processes Excellent interpersonal and communication skills including previous experience liaising with all levels of management Self-motivated Flexibility in approach Ability to work under pressure Excellent customer facing and influencing skills Ability to make decisions and take ownership Experience of using a Service Management Tool Excellent knowledge of MS ExcelDesirable Experience using vFire ITIL Foundation AccreditationAdditional InformationWe pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team ...