2 of 2 Permanent Service Delivery Jobs in Hartlepool

Service Desk Manager

Hiring Organisation
17918
Location
Hartlepool, Durham, United Kingdom
found below. Come join us and make a difference in the world! Discover more at Description The role is office based in Hartlepool. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes … evolving needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head ...

Change, Configuration & Release Analyst

Hiring Organisation
17918
Location
Hartlepool, Durham, United Kingdom
specs as found below. Come join us and make a difference in the world! Discover more at AGENCIES PLEASE Job Description Join our IT Service Delivery Department at NECSWS as an Change Configuration and Release Analyst. Our team ensures IT services are deployed, monitored, and continually improved … NPPV3. Desirable: Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When ...