3 of 3 Permanent 2nd Line Support Jobs in Hatfield

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

Second Line Support Analyst Fully on site 24/7 Shift Pattern SC Clearance Required or Eligible Join a leading IT services company as they expand the team following a major contract win! We're looking for driven and proactive Second Line Support Analysts to join 24/7 Technical Operations Command Centres in Nottingham or Hatfield. What you will be doing: Provide 2nd line support across a range of IT infrastructure technologies Manage batch processing and event/alert monitoring Handle incident resolution to meet … or exceed SLA targets Support patching, change requests, and technical escalations Maintain accurate records via incident and call management tools Collaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearance Experience or exposure to second-line infrastructure support More ❯