2 of 2 Permanent Batch Processing Jobs in Hatfield

Operations Command Centres in Nottingham or Hatfield. What you will be doing: Provide 2nd line support across a range of IT infrastructure technologies Manage batch processing and event/alert monitoring Handle incident resolution to meet or exceed SLA targets Support patching, change requests, and technical escalations Maintain More ❯

triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. Youll be encouraged to use your skill and knowledge to proactively improve the services we offer to add quality and … technologies the Team supports. You will be responsible for the BAU service for multiple technologies within the Command Second Line team, working to manage batch processing, event management, incidents, problems, requests, and changes. We value strong communication skills and the ability to engage with colleagues and stakeholders at … role is aligned to is a high-flying and flagship one for us. On a day-to-day basis this looks like: Technical 80% Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. More ❯