Senior Technical Consultant - Genesys
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts using RESTful APIs and promote CX-as-Code practices within CI / CD pipelines Partner with suppliers and cross-functional teams to deliver impactful, future-ready solutions Support pre-sales and discovery efforts, championing platform standards and best practices … platforms Expert-level knowledge and hands-on experience with Genesys Cloud CX, including Architect and flow development Strong experience with RESTful APIs, Terraform Cloud, GitHub, and CI / CD pipelines for automation and infrastructure-as-code A strong consulting background with skills in requirements gathering, user journey design, and technical delivery Experience working in Agile More ❯
Employment Type: Permanent
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