6 of 6 Permanent Customer Requirements Jobs in Hatfield

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customer requirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customer requirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯

Posting Date: 14th January 2025 Function: Managed Services - Networks Location: Birmingham, Hatfield, Sheffield or London This highly technical Network Implementation Specialist role involves implementing the latest technology to meet customer needs. You will execute workstreams in delivering customer service for multiple accounts, proactively managing customer needs to ensure high satisfaction and exceeding expectations. We configure, test, troubleshoot … and monitor customer networks to ensure resilience and availability. What you'll be doing Configuring, implementing, testing, and troubleshooting IT infrastructure Translating customer requirements into configurations, diagrams, and instructions Providing technical escalation within the team for complex issues Leading knowledge-sharing opportunities Working effectively with customers and other BT teams during production and delivery What we would More ❯

with the Computacenter key strategies and corporate objectives to help grow and develop the business and prioritises projects and objectives accordingly Has a deep knowledge of the vendor's requirements and controls commitments and timescales to vendor Serves as a role model for high quality vendor management & sales engagement Functions as the senior decision maker/resolver on complex … issues and customer escalations, in coordination with local partner management and country sales units. Establishes productive relationships and networks at different levels to build and maintain internal and external customer relationships Effecting sell-to strategies for vendor engagement ensuring AI vendors understand Computacenter capabilities and differentiators from other SI/VAR competitors Understand all potential levers available to … or accident and proposes corrective actions Monitors performance indicators Performance Indicator Vendor growth targets - by line of business (revenue & contribution) Vendor share of wallet - by line of business/customer segment (AI) Incremental revenue/soft margin streams identified and billed (not programmatic response rebates) Management of a matrixed organisation and the ability to manage KPIs across multiple geographies More ❯

specialist technical support on complex network security and cyber security deployments for UK contracts. Building effective working relationships and trust through communication and meeting deadlines is key. Liaising with customer representatives or vendors and directing support staff will also be part of the role. Supporting new products and services is crucial to stay industry and customer requirements … BT Lines of Business and external customers. Complete and own integration testing on new products and services, producing relevant documentation. Support team leader and line manager positively. Safeguard sensitive customer information to maintain trust. Additional responsibilities include troubleshooting, change management, and stakeholder management. What we would like to see on your CV External professional certification in security disciplines, e.g. More ❯