4 of 4 Permanent Customer Requirements Jobs in Hatfield

A leading Independent IT Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical … consultants and support the Solution Consulting team with strategic guidance and platform insights. Communicate effectively with stakeholders at all levels, staying current with ServiceNow developments and applying insights to customer engagements. Key Accountabilities and Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice … Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Conduct process workshops to: Establish current customer requirements and review any solutions already considered to meet the customer’s business needs Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow On smaller projects, where a More ❯

migration projects (on-premises to SharePoint Online and tenant-to-tenant) Lead presales engagements, acting as a Subject Matter Expert during qualification of opportunities and solution design to win customer business. Regularly present at customer meetings to validate customer requirements and to assist with knowledge transfer. Leverage migration tooling such as AvePoint, ShareGate, or Quest to … transitions for customers Design and implement Microsoft 365 solutions across SharePoint, OneDrive, Teams, Exchange, Entra ID, and Microsoft Purview (DLP, Information Protection, Insider Risk, eDiscovery, Data Lifecycle Management) Analyse customer requirements, propose tailored solutions, and validate designs through customer workshops Act as a trusted Subject Matter Expert during presales engagements, helping shape winning solutions Guide and mentor … junior colleagues to ensure successful delivery outcomes Build and maintain trusted relationships with customer stakeholders and Computacenter colleagues Stay current with Microsoft 365 advancements to bring new ideas and best practices into customer solutions What you'll need Proven experience delivering SharePoint migrations (on-premises to SharePoint Online and tenant-to-tenant) Strong hands-on knowledge of migration More ❯

and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful … through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf … of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space. With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯