2 of 2 Permanent Genesys Jobs in Hatfield

Functional Consultant Genesys Location: Hatfield (with Hybrid) Join a dynamic and customer-focused team at the forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, youll play a pivotal role in guiding customers through the design of their services, ensuring solutions align with … chance to join a team that values expertise, creativity, and growth. What youll do Act as the primary functional consultant and customer liaison for Genesys Cloud engagements, ensuring business needs are clearly understood and effectively translated into solution designs. Lead the capture and validation of functional and non-functional requirements ...

Design Manager/Technical Lead Genesys Cloud Based in Hatfield - with Hybrid Youll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions across … Lead, coach, and develop a team of ~5 Technical and Senior Technical Consultants. Set and own technical standards, design principles, and best practices for Genesys Cloud services. Drive the development of new services and offerings in collaboration with Product Management. Provide technical leadership on complex or high-risk solutions, offering ...