Service Operations Command Lead
- Hiring Organisation
- Computacenter
- Location
- Hatfield, Hertfordshire, United Kingdom
- Salary
- £ 70 K
senior operational representative, providing leadership, coordination and decision-making across major incidents, service-impacting events and operational activities.This role combines operational leadership, stakeholder management and service management expertise. You will work closely with customer stakeholders, suppliers and Computacenter technical teams to ensure appropriate prioritisation, effective incident resolution … critical services.The successful candidate will bring strong operational leadership experience within a complex IT environment, combined with a broad understanding of enterprise infrastructure, service management and operational governance.What you'll doActing as Computacenter's primary operational representative within the customer Command Centre.Leading the operational response to major incidents, service ...