Head of IT Service Management
- Hiring Organisation
- Deerfoot Recruitment Solutions Limited
- Location
- Hertfordshire, Hatfield, United Kingdom
- Employment Type
- Permanent
- Salary
- £110000 - £130000/annum + 30% Bonus + 7% Pension + More
cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management/… approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary £110,000 - £130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched ...