1 to 1 of 1 Permanent IT Technician Jobs in Havant

The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support. In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains … a robust, secure and evolving IT environment. Key Duties Handle 1st and 2nd line IT support and collaborate with 3rd line support. Escalate to the appropriate hierarchical Support Manager as necessary. Ensure that all helpdesk calls are responded to within the appropriate SLA. Complete setup and decommission of … employee onboarding and offboarding. Carry out inductions on the basic operation of IT hardware and software provided to new members of staff as required. Perform authorised change requests to the company Active Directory. Write specifications for purchase and upgrade of computers and related products and assist in the development more »