2 of 2 Permanent ITSM Jobs in Haverhill

highly desirable An understanding of GxP, GMP, GAMP 5, Annex 11 and 21 CFR Part 11 would be advantageous Strong understanding of IT service management and ITIL principles Excellent analytical and troubleshooting skills A proactive approach to problem solving and continuous improvement. Ideally you will have experience within a similar ...

business-critical applications. Manage application configuration, user access, vendor coordination and upgrade activities. Support ERP, Quality, Laboratory and Manufacturing systems where applicable. IT Service Management Manage incidents, service requests, problems and changes using ITIL principles. Maintain SLA performance and perform root cause analysis for recurring issues. Maintain IT asset ...