Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuousimprovement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to … strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuousimprovement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace … technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuousimprovement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA … modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise … high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuousimprovement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
making a real impact. You'll be at the heart of our AI strategy - from initial concept and prompt design, through development and testing, to deployment, production, monitoring and continuousimprovement optimising cutting-edge AI solutions across the business. One day you might be collaborating with our Data Scientists, Software Engineers and Architects on a new GenAI … efficiency of AI solutions through detailed system design and development practices. Deploy and manage AI solutions via CI/CD pipelines in Azure DevOps, emphasising automation, version control, and continuous integration. Develop and maintain automated frameworks for testing, validation, and monitoring of AI model accuracy, performance, and reliability. Establish best practices for AI data pipeline development and integration with … and production environments. Solid understanding of Azure networking principles, security frameworks, and infrastructure best practices. Practical experience applying agile methodologies to AI and software development projects. Comprehensive knowledge of Continuous Integration and Continuous Deployment (CI/CD) practices and tools (Azure DevOps preferred). Experience with microservices architecture, RESTful API development, and system integration. Prior experience in financial More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
the Workday Financials ecosystem and integration touchpoints. Experience working with actuarial datasets or outputs (e.g., policy data, claims data, assumptions). Ability to analyse data to drive process improvement and ensure accuracy in models. Strong communication skills with the ability to engage stakeholders at all levels. Experience facilitating workshops and managing meetings across technical and non-technical audiences. … and organised, with a keen eye for detail and accuracy. Self-motivated with a flexible, can-do attitude. Comfortable working independently and as part of a team. Passion for continuousimprovement and contributing to business success. Takes initiative and ownership of decisions and outcomes. Ready to Apply? We'd love to hear from you! This is a More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
opportunity identification, technology and business cases, and business innovation development You'll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuousimprovement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to … and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You'll instigate, prepare, facilitate and More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
predictive models, and implementing machine learning algorithms to address business challenges. You will work closely with in-house technology teams and data presentation teams across multiple locations. We value continuousimprovement and encourage sharing ideas to enhance our methods and team knowledge. Core skills required: Proficiency in Python Experience building and training machine learning models Previous data More ❯