Information Technology Support Engineer
heanor, midlands, united kingdom
Refreshing Recruitment Ltd
Heanor, Derbyshire. Your excellent soft skills and positive attitude will be key, being the first point of contact for technical support to over 100 end users, troubleshooting issues across Windows, Microsoft 365, Active Directory, networking and hardware. A natural trouble-shooter your responsibilities include: 1st line support, triage, and response to all tickets. Troubleshooting to fix where possible. Set … and set up of hardware, switches and wireless access points. Hardware stock and asset management. Daily, weekly and monthly routine checks Project work, upgrades etc Technical skills sought with Windows, Microsoft 365, Active Directory, networking and hardware troubleshooting. The work environment is fun, friendly and busy. Benefits include a fully equipped company gym, recreation facilities (VR gaming simulator, air More ❯
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