2 of 2 Permanent Microsoft Jobs in Hebburn

resolving IT support tickets (2nd line level exposure) Handling password resets, account administration, and access controls Laptop and desktop builds, imaging, and deployments Supporting Microsoft 365 and core business systems Assisting with network support and troubleshooting Supporting hardware, software, and peripheral issues Contributing to cyber security best practices ...

experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become … workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps ...