Junior Customer Experience Account Manager
- Hiring Organisation
- SCG Together
- Location
- Hemel Hempstead, Hertfordshire, UK
Mobiles, Connectivity, VoIP. Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries. Understand & pre-empt competitor risk Use company reporting mechanisms to prioritise your daily/weekly actions. Handle customer feedback and complaints both ...