2 of 2 Permanent Conversational AI Jobs in Hemel Hempstead

Hotels is building guest-facing digital products on a modern, cloud-native stack — the MyWarner guest portal, Club Warner loyalty platform, WarnerHotels.co.uk, and an AI concierge and booking assistant. The Digital Tech Lead is the technical heart of that delivery: the most senior hands‐on digital engineer … Connect. DevOps: CI/CD pipelines (GitHub Actions or equivalent), containerisation (Docker/Kubernetes). CMS and digital experience platforms: Optimizely, Bloomreach, or equivalent. AI/ML integration: LLM orchestration (LangChain), conversational AI, WhatsApp Business API. Security and compliance: OWASP standards, PCI-DSS awareness. A Practitioner First ...

builds the digital products that guests and staff experience every day — including WarnerHotels.co.uk, the MyWarner guest portal, the Club Warner loyalty platform, and the AI concierge booking assistant. The architecture is built on a React/Next.js front-end, with a back-end of independently deployable .NET 8/… strategy, pull request workflow, semantic versioning. Observability: structured logging (Serilog or equivalent), AWS CloudWatch metrics and alarms, distributed tracing with AWS X-Ray. Beneficial AI/conversational integration: OpenAI API or equivalent LLM integration for the AI concierge feature. WhatsApp Business API and Amazon Connect integration experience. ...