Remedy ITSM Consultant
- Hiring Organisation
- Adecco
- Location
- Hemel Hempstead, Hertfordshire, UK
- Employment Type
- Full-time
Studio Troubleshoot issues through log analysis and root cause investigation Ensure platform readiness for BCDR (Business Continuity & Disaster Recovery) testing Produce documentation and deliver knowledge transfer to internal teams Required Skills & Experience Strong hands-on experience with BMC Remedy ITSM (Administration & Support) Proven experience working in legacy ITSM … environments Solid understanding of ITIL processes and frameworks Experience with: CMDB management and data loads Atrium Integrator Remedy Developer Studio Knowledge of integrations (e.g., E-bonding or similar) Strong troubleshooting and log analysis capability Experience working with server group architecture Exposure to BCDR planning/testing Desirable Previous experience ...