Head of Systems Operations
- Hiring Organisation
- IO Associates
- Location
- Hereford, Herefordshire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
take full ownership of the day-to-day leadership, performance, and operational effectiveness of our Operations function. This role bridges technical execution and operational management, driving the team away from reactive support toward structured, process-driven, and resilient service delivery. Key Responsibilities Provide direct line management … provide operational sign-off within Change Advisory Board activities Own operational acceptance of new services transitioning from Engineering into live support Drive problem management and root cause reduction across the estate Own capacity planning across people, platforms, and service demand Oversee asset lifecycle management and service sustainability Lead ...